SHIPPING
Whenever possible we will ship by your preferred method. Aronis complies with all applicable government regulations pertaining to the safe shipping of hazardous materials, and reserves the right to change the method of shipment designated by the customer in order to comply with any legal requirement. Do to the unique nature of the products we ship, sometimes we are unable to ship via the customers requested method. Aronis strives to provide our customers with the lowest shipping rates possible.
EXPORT:
EXPORT: Air freight (UPS or TNT) will be used. Please advise if this is not satisfactory. Customers are responsible for all Taxes and Duties incurred relating to their international shipments.RETURNS
If it is necessary to return any materials, contact our Customer Service Department to obtain a return authorization number. REQUESTS FOR RETURN AUTHORIZATION NUMBERS MUST BE MADE WITHIN 30 DAYS OF YOUR RECEIVING THE MATERIALS. Only items authorized by seller for return will be accepted. Final disposition of returned goods will be made only after receipt and inspection of goods. Collect shipments will not be accepted unless previously authorized. Hazardous goods must be shipped in compliance with all applicable Department of Transportation regulations. Material must be received on or before the Return Authorization expiration date. Material returned requiring disposal may incur additional charges. Some materials cannot be returned including custom or special order materials, leaking or damaged chemicals, items with missing or obliterated labels, opened materials. Returns will not be accepted by Aronis unless prior arrangements have been made.